Ada
Provider: Ada Support
AI chatbot platform for customer support automation.
Enterprise
Use AgentCustomer Service Representative AI Agents in Customer Service
28 Customer Service Representative AI agent(s) in Customer Service.
Amelia
Provider: Amelia
Amelia is a conversational AI platform that provides virtual agents to handle customer inquiries, offering real-time support across various channels.
Subscription-based contact for pricing
Use AgentBeam.ai Customer Service AI Agent
Provider: Beam.ai
Manages a broad range of customer inquiries via email and chat, enhancing responsiveness across various sectors. It handles tasks like subscription inquiries, product returns, and scheduling, reducing response times and improving accuracy.
Not specified
Use AgentBOTfriends X
Provider: BOTfriends
Conversational AI platform for chat and voice bots across support channels.
Custom Pricing
Use AgentCara
Provider: Oyster Technologies, Inc.
AI CSR designed to drive growth for insurance agencies, brokerages, and MGAs, automating servicing and assisting with sales.
Paid
Use AgentCohere Coral
Provider: Cohere
Retrieval-augmented support assistant that answers and triggers actions via APIs.
Usage-based
Use AgentCustomGPT.ai
Provider: CustomGPT
Custom-trained chatbot that auto-resolves customer questions.
Free / Paid Plans
Use AgentDecagon
Provider: Decagon AI
Conversational AI built for safety and scale using Agent Operating Procedures (AOPs). Trusted by massive enterprises and top startups.
Custom
Use AgentDuckie Agent
Provider: Duckie
AI copilot helping SaaS teams manage tickets and answer customer queries.
Free Trial
Use AgentEVA
Provider: EVA
AI virtual assistant for customer service
Enterprise (contact sales)
Use AgentFin
Provider: Intercom
Fin is designed to autonomously resolve customer support inquiries across a variety of channels using its proprietary AI engine. It achieves a ~62–65% resolution rate, supports multilingual interactions, provides in-inbox assistance like Summaries and Compose for human agents, and offers analytics for ongoing optimization. It’s been recognized as a top-performing AI agent on G2 and widely adopted across support ecosystems.
$0.99 per resolved customer conversation
Use AgentForethought
Provider: Forethought Technologies
Solve handles end‑to‑end issue resolution across channels. Triage intelligently classifies and routes tickets by intent, sentiment, urgency. Assist equips human agents with real‑time suggestions and replies within helpdesk tools. Discover inspects interactions to find knowledge/flow gaps and suggests content improvements. These agents integrate via APIs and major platforms like Zendesk and Salesforce.
Enterprise
Use AgentFreshdesk Copilot
Provider: Freshworks
Drafts replies, summarizes tickets, and suggests actions for Freshdesk agents.
Freshdesk plans
Use AgentGleen AI
Provider: Gleen
An AI support agent designed for complex technical support queries.
Custom Pricing
Use AgentHeyday by Hootsuite
Provider: Hootsuite
Retail chat agent for FAQs, product discovery, and order updates across channels.
Subscription
Use AgentInteractions Virtual Assistant
Provider: Interactions LLC
Interactions offers virtual assistants that combine AI and human understanding to deliver natural language communications for customer care.
Pricing varies contact for details
Use AgentIntercom Fin AI Agent
Provider: Intercom
Automates support with AI answers, workflows, and integrations in Intercom inbox & messenger.
Plans
Use AgentJotform AI Agents
Provider: Jotform
Create conversational AI agents from online forms. Incredibly easy to use, allowing users to select a form, train the AI, and customize it with the agent builder.
Free plan available. Three paid plans start from $34 per month.
Use AgentKustomer IQ
Provider: Kustomer
AI for the Kustomer CRM that deflects, drafts, and automates service workflows, with handoffs to agents.
Kustomer plans
Use AgentLang.ai Automations
Provider: Lang.ai
Ticket classification and automation to deflect and speed up resolution across CRMs.
Subscription
Use AgentLyro AI
Provider: Tidio
Live chat and chatbot platform for customer support its Lyro AI can answer customer FAQs and engage visitors 24/7 on your website
Freemium (AI responses in paid plans)
Use AgentMinion AI
Provider: Uplead (Minion)
Omnichannel AI support agent for customer service teams.
Contact for Pricing
Use AgentParloa
Provider: Parloa
Conversational AI platform using Microsoft Speech Recognition for large teams of AI customer service agents, offering phone, chat, email, and in-app options.
Contact Parloa for plans and pricing information.
Use AgentSendbird AI
Provider: Sendbird
Sendbird AI is integrated into Sendbird’s scalable communication APIs and SDKs. Its designed to autonomously engage in customer support chat across multiple platforms, handle proactive interventions (e.g., shipping delays), escalate to human operators via Sendbird Desk, and retain cross-channel conversational context. It offers ticketing support and is positioned to reduce reactive workload.
5000 users for $349/month
Use AgentSierra
Provider: Sierra AI
Sierra delivers intelligent agents capable of handling complex customer interactions across multiple channels. They are empathetic, context-aware, and perform real-world actions like processing returns or updating subscriptions. Its architecture uses multiple LLMs along with a supervisory agent to reduce hallucinations and ensure brand-aligned responses—supporting resolution rates over 70%.
Outcomes-based pricing model.
Use AgentTalkdesk Ascend AI
Provider: Talkdesk
Focuses on omnichannel support, call routing, and billing disputes for retail, healthcare, and telecom, providing 24/7 support and personalizing responses using CRM data.
Contact for Pricing
Use AgentUltimate.ai
Provider: Ultimate
Customer service automation platform for resolving tickets
Enterprise
Use AgentZenDesk
Provider: ZenDesk
AI Agents - Essential: Included with all Zendesk Suite and Support plans, this tier allows for quick deployment of AI agents that utilize generative AI to provide instant, on-brand responses based on your knowledge base. Its ideal for businesses seeking to automate responses to frequently asked questions and achieve up to 30% automation rates AI Agents - Advanced: Available as an add-on, this tier encompasses all features of the Essential level and introduces advanced functionalities. These include the creation of complex conversation flows that combine generative AI with scripted responses, API access for integration with external systems, and comprehensive analytics for performance monitoring. This tier is suited for organizations with high support volumes or complex automation needs, aiming to automate over 80% of interactions.
Per automated resolutions/month
Use Agent