Aisera
Provider: Aisera
Aisera offers AI-driven solutions for IT support, automating tasks such as ticket resolution and user assistance to improve efficiency.
Subscription-based contact for pricing
Use AgentIT Support Assistant AI Agents in IT Support
12 IT Support Assistant AI agent(s) in IT Support.
Ask Marcus
Provider: Hyperscience
AI that understands and processes tickets and requests in enterprise workflows.
Enterprise
Use AgentBaristaGPT
Provider: Espressive
A conversational, AI-powered virtual agent designed to provide immediate, personalized assistance to employees across various departments. BaristaGPT leverages advanced AI technologies to understand and resolve employee inquiries, automating responses to common questions and facilitating complex workflows. It supports over 130 languages and integrates seamlessly with existing enterprise systems
Custom
Use AgentDevRev AI
Provider: DevRev
DevRev AI embeds agentic capabilities into support and developer workflows by ingesting diverse data sources into a knowledge graph. Core agents include the CX Agent for ticket resolution, Search Agent for enterprise-wide querying, and Workflow Agent built via no-code tools. Agents can autonomously manage tasks like deflecting support tickets, running workflows, triaging issues, and generating analytics—all inside DevRev’s unified console.
From $19.99/user/month
Use AgentForethought (Agatha)
Provider: Forethought
AI agent (“Agatha”) that assists in resolving support tickets.
Contact for Pricing
Use AgentLeena
Provider: Leena AI
A Gen AI agent for enterprises that can perform complex tasks across applications with a single prompt. Say goodbye to scattered processes and ineffective co-pilots.
Custom
Use AgentMoveworks
Provider: Moveworks
AI platform that resolves IT support issues and tickets autonomously.
Paid (Enterprise)
Use AgentMoveworks AI Assistant
Provider: Moveworks, Inc.
Moveworks is an AI assistant that provides instant IT support to employees through chat, resolving helpdesk requests autonomously.
Custom (Enterprise)
Use AgentServiceNow AI Agents
Provider: ServiceNow
Autonomous agents that resolve issues, trigger workflows, and coordinate across ServiceNow records and third‑party systems, with governance via AI Control Tower and Agent Fabric.
ServiceNow platform add‑ons
Use AgentSiit AI Agent
Provider: Siit S.A.S
Siit AI Agent is embedded inside Slack and Teams to handle internal service desk tasks. It automates triage of requests, surfaces knowledge-base articles, executes workflows (e.g., access provisioning, incident handling), and escalates with context. It also provides analytics on request volume, SLA performance, and interaction trends.
Freemium
Use AgentThreado AI
Provider: Threado
Threado AI is an AI-powered conversational assistant that integrates with Slack, Microsoft Teams, Chrome, and helpdesk systems. It’s trained on a companys knowledge base, past ticket resolutions, and internal conversations to automatically generate replies, summarize tickets, refine agent responses, and surface knowledge articles—all with source references.
Free tier then from $249/month
Use AgentTwig
Provider: Twig AI
Automates tier-1 helpdesk ticket handling with instant, contextual answers.
Custom Pricing
Use Agent